Deficiency Records for HIGHLAND NURSING AND REHABILITATION CENTER
Updated as of October 01, 2016
This is not the most recent data for HIGHLAND NURSING AND REHABILITATION CENTER. For the most recent information, click here.
A list of the most recent deficiencies for HIGHLAND NURSING AND REHABILITATION CENTER. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
---|---|---|---|---|
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. | Health | 2016-06-15 | 2016-07-15 | Y |
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. | Health | 2016-06-15 | 2016-07-15 | Y |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2015-10-27 | 2015-11-02 | Y |
Try to resolve each resident's complaints quickly. | Health | 2015-10-27 | 2015-11-02 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-10-27 | 2015-11-02 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-10-27 | 2015-11-02 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-10-27 | 2015-11-02 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-08-07 | 2015-11-02 | N |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-08-07 | 2015-11-02 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-09-24 | 2015-11-02 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-09-24 | 2015-11-02 | Y |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2015-10-27 | 2015-11-02 | Y |
Try to resolve each resident's complaints quickly. | Health | 2015-10-27 | 2015-11-02 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-10-27 | 2015-11-02 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-10-27 | 2015-11-02 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-10-27 | 2015-11-02 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-08-07 | 2015-11-02 | N |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-08-07 | 2015-11-02 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-09-24 | 2015-11-02 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2015-09-24 | 2015-11-02 | Y |
Provide written records when a resident is transferred or discharged. | Health | 2015-08-07 | 2015-10-11 | N |
Provide written records when a resident is transferred or discharged. | Health | 2015-09-24 | 2015-10-11 | Y |
Provide written records when a resident is transferred or discharged. | Health | 2015-08-07 | 2015-10-11 | N |
Provide written records when a resident is transferred or discharged. | Health | 2015-09-24 | 2015-10-11 | Y |
Automatic sprinkler systems that have been maintained in working order. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Automatic sprinkler systems that have been maintained in working order. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2015-09-02 | 2015-10-01 | N |
Allow residents to easily view the results of the nursing home's most recent inspection. | Health | 2015-08-07 | 2015-09-24 | N |
Keep each resident free from physical restraints, unless needed for medical treatment. | Health | 2015-08-07 | 2015-09-24 | N |
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. | Health | 2015-08-07 | 2015-09-24 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2015-08-07 | 2015-09-24 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2015-08-07 | 2015-09-24 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2015-08-07 | 2015-09-24 | N |
Allow residents to easily view the results of the nursing home's most recent inspection. | Health | 2015-08-07 | 2015-09-24 | N |
Keep each resident free from physical restraints, unless needed for medical treatment. | Health | 2015-08-07 | 2015-09-24 | N |
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. | Health | 2015-08-07 | 2015-09-24 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2015-08-07 | 2015-09-24 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2015-08-07 | 2015-09-24 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2015-08-07 | 2015-09-24 | N |
Automatic sprinkler systems that have been maintained in working order. | Fire Safety | 2014-12-09 | 2015-01-30 | N |
Automatic sprinkler systems that have been maintained in working order. | Fire Safety | 2014-12-09 | 2015-01-30 | N |
Exits that are accessible at all times. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Proper medical gas storage and administration areas. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Exits that are accessible at all times. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Proper medical gas storage and administration areas. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2014-12-09 | 2015-01-07 | N |
Try to resolve each resident's complaints quickly. | Health | 2014-12-11 | 2014-12-31 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-12-11 | 2014-12-31 | Y |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2014-12-11 | 2014-12-31 | Y |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-12-11 | 2014-12-31 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-10-20 | 2014-12-31 | N |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2014-10-20 | 2014-12-31 | N |
Try to resolve each resident's complaints quickly. | Health | 2014-12-11 | 2014-12-31 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-12-11 | 2014-12-31 | Y |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2014-12-11 | 2014-12-31 | Y |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-12-11 | 2014-12-31 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-10-20 | 2014-12-31 | N |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2014-10-20 | 2014-12-31 | N |
Keep each resident free from physical restraints, unless needed for medical treatment. | Health | 2014-10-20 | 2014-12-11 | N |
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. | Health | 2014-10-20 | 2014-12-11 | N |
Provide activities to meet the interests and needs of each resident. | Health | 2014-10-20 | 2014-12-11 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2014-10-20 | 2014-12-11 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2014-10-20 | 2014-12-11 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2014-10-20 | 2014-12-11 | N |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. | Health | 2014-10-20 | 2014-12-11 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2014-10-20 | 2014-12-11 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2014-10-20 | 2014-12-11 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2014-10-20 | 2014-12-11 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2014-10-20 | 2014-12-11 | N |
Keep each resident free from physical restraints, unless needed for medical treatment. | Health | 2014-10-20 | 2014-12-11 | N |
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. | Health | 2014-10-20 | 2014-12-11 | N |
Provide activities to meet the interests and needs of each resident. | Health | 2014-10-20 | 2014-12-11 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2014-10-20 | 2014-12-11 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2014-10-20 | 2014-12-11 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2014-10-20 | 2014-12-11 | N |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. | Health | 2014-10-20 | 2014-12-11 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2014-10-20 | 2014-12-11 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2014-10-20 | 2014-12-11 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2014-10-20 | 2014-12-11 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2014-10-20 | 2014-12-11 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-03-17 | 2014-04-05 | Y |
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Health | 2014-03-17 | 2014-04-05 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-03-17 | 2014-04-05 | Y |
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Health | 2014-03-17 | 2014-04-05 | Y |
Walls that prevent smoke from passing through and would resist fire for at least one hour. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Record of quarterly fire drills for each shift under varying conditions. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
A fire alarm system that can be heard throughout the facility. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Proper medical gas storage and administration areas. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Walls that prevent smoke from passing through and would resist fire for at least one hour. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Record of quarterly fire drills for each shift under varying conditions. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
A fire alarm system that can be heard throughout the facility. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Proper medical gas storage and administration areas. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Properly installed electrical wiring and equipment. | Fire Safety | 2013-11-12 | 2013-12-14 | N |
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2013-09-27 | 2013-10-27 | N |
Provide residents with private access to a telephone. | Health | 2013-09-27 | 2013-10-27 | N |
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. | Health | 2013-09-27 | 2013-10-27 | N |
Reasonably accommodate the needs and preferences of each resident. | Health | 2013-09-27 | 2013-10-27 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2013-09-27 | 2013-10-27 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2013-09-27 | 2013-10-27 | N |
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2013-09-27 | 2013-10-27 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2013-09-27 | 2013-10-27 | N |
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | Health | 2013-09-27 | 2013-10-27 | N |
Post nurse staffing information/data on a daily basis. | Health | 2013-09-27 | 2013-10-27 | N |
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. | Health | 2013-09-27 | 2013-10-27 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2013-09-27 | 2013-10-27 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2013-09-27 | 2013-10-27 | N |
Quickly tell the resident's doctor the results of laboratory tests. | Health | 2013-09-27 | 2013-10-27 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2013-09-27 | 2013-10-27 | N |
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2013-09-27 | 2013-10-27 | N |
Provide residents with private access to a telephone. | Health | 2013-09-27 | 2013-10-27 | N |
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. | Health | 2013-09-27 | 2013-10-27 | N |
Reasonably accommodate the needs and preferences of each resident. | Health | 2013-09-27 | 2013-10-27 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2013-09-27 | 2013-10-27 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2013-09-27 | 2013-10-27 | N |
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2013-09-27 | 2013-10-27 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2013-09-27 | 2013-10-27 | N |
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. | Health | 2013-09-27 | 2013-10-27 | N |
Post nurse staffing information/data on a daily basis. | Health | 2013-09-27 | 2013-10-27 | N |
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. | Health | 2013-09-27 | 2013-10-27 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2013-09-27 | 2013-10-27 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2013-09-27 | 2013-10-27 | N |
Quickly tell the resident's doctor the results of laboratory tests. | Health | 2013-09-27 | 2013-10-27 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2013-09-27 | 2013-10-27 | N |